Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the L'Aurelia Luxe website, skin analysis tools, product store, membership services, and consultation booking platform (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Services.

Eligibility

You must be at least 16 years of age to use our Services. By using the Services, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.

Accounts & Memberships

When you create an account or subscribe to a membership tier (Essential, Luxe, or Prestige), you are responsible for maintaining the confidentiality of your account and for all activity that occurs under it.

Membership benefits, including free skin analysis, complimentary consultations, and product discounts, apply only to active members in good standing and are subject to the terms of your selected plan.

Skin Analysis & Recommendations

Our skin analysis tools and personalized recommendations are provided for informational and cosmetic purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment.

We do not guarantee specific results from any product or routine. Always consult a qualified dermatologist or healthcare provider regarding skin conditions or concerns.

Purchases & Payments

When you purchase products or services through our platform, you agree to provide accurate billing information and authorize us to charge the applicable fees through our payment processor, Stripe.

All payments are processed securely. Prices, availability, and promotions are subject to change without notice.

Consultations

Consultation bookings are subject to availability. Paid consultations must be completed through our scheduling system. Cancellations or rescheduling requests should be submitted in advance; refunds, if applicable, are handled at our discretion.

Intellectual Property

All content on our platform — including text, graphics, logos, product imagery, and software — is the property of L'Aurelia Luxe and protected by intellectual property laws. You may not copy, reproduce, or distribute our content without prior written permission.

User Conduct

You agree not to misuse our Services, including attempting to disrupt the platform, submitting false information, violating applicable laws, or infringing the rights of others. We reserve the right to suspend or terminate access for violations of these Terms.

Limitation of Liability

Our Services are provided "as is" without warranties of any kind. To the fullest extent permitted by law, L'Aurelia Luxe shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

Indemnification

You agree to indemnify and hold L'Aurelia Luxe harmless from any claims, damages, or expenses arising from your use of the Services or your violation of these Terms.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, please contact us at laurelialuxe@yahoo.com or through our Contact page.